Your Guide for Higher Visibility & More Gigs

Best Practices for ARRIVE Performers

As a performer on ARRIVE, you want to offer the best experience possible for your clients. The following tips, guidelines, and best practices will help you grow, become a top ARRIVE performer, and build your audience. Read ARRIVE Services Standard

ARRIVE Policies and Guidelines

We want to ensure that ARRIVE is a high-quality marketplace, which is why all members should be aware of our policies and guidelines. Here are our main policies to help you and your clients have the best ARRIVE experience possible.

Keep it Real

• Use a profile picture to put a face to your name.
• Include an accurate and informative description of your professional background.
• Add your accurate education and skills to showcase your expertise and qualifications.
• Fill out the Professional Website section while setting up your profile for extra credibility with ARRIVE’s moderation teams.

Clean Communication is Key

• Ensure your service aligns with ARRIVE’s Community Guidelines, Terms of Services, and Performer's Service Agreement
• Keep all business-related communication on ARRIVE to benefit from the platform’s security and support.
• Be professional and polite in your client interactions. Provide clear and informative updates.
• Spamming is not allowed. Respect members’ privacy and avoid unsolicited messages.
• The best way to receive good reviews is to be professional, responsive, and courteous—do not ask for positive ratings, as this goes against our terms.
• Respect diversity—discrimination based on gender, religion, ethnicity, or nationality is not tolerated.

Optimizing Your Gig’s Content

Here’s how to create a Gig that stands out and attracts clients.

• A Clever, Concise Title: Your Gig title should be descriptive, include relevant keywords, and be easy to find in search results.
• Tag Yourself: Add the most relevant search tags based on your category.
• Describe What You Offer: Clearly define your service, value, audience, and process. Mention languages, location, and equipment as needed.
• Answer Client Questions: Include FAQs to clarify what clients can expect.
• Use a Template in Your Gig Requirements: Provide a structured form for clients to specify their needs, saving time and avoiding misunderstandings.

Optimizing Your Gig’s Gallery

• Add Appealing Images: Use original, high-resolution visuals. Include a personal image to add credibility.
• Upload a Video: Gigs with videos perform better. Show your skills through a demo, web/app preview, or a self-introduction.
• Provide Additional Work Samples: Upload a PDF with your resume and portfolio.

Pricing Your Gig

• Consider gig duration, time value, number of performers, required equipment, and travel time when setting your price.
• Keep in mind that your net revenue will be 80% of the gig amount.

Best Practices for Pricing

• Research the marketplace to set competitive pricing.
• Utilize Gig Extras to offer additional services.
• Use Custom Offers for tailored pricing options.
• Offer at least three packages at different price points.
• Gradually increase your rates as your reputation grows.

Connecting With Your Clients

• Respond Quickly: Fast replies increase booking chances.
• Use Quick Responses: Save time with pre-written message templates.
• Keep Clients Updated: Communicate throughout the gig process.
• Structure Your Gig Process: Set clear expectations for event timing and requirements.
• Deliver Quality Work: Ensure your service meets and exceeds expectations.
• Be Punctual: Arrive on time and be proactive in managing any changes.

Managing Your Orders

Use ARRIVE’s order management features to stay on top of your gigs.

• Dashboard: Your control center for managing services and orders.
• Gig Request Limit: Set a limit on how many requests you can handle.
• Maintain Active Communication: Keep all client interactions within ARRIVE’s platform.
• Follow Up After the Gig: Ensure client satisfaction and build relationships.